Refund policy

We want you to be completely satisfied with your Orbito purchase.

Return Eligibility

• Returns accepted within 30 days of delivery

• Items must be unused and in original packaging

Return Process
To initiate a return, contact support@getorbito.com with your order number and reason for return.

Refunds
Refunds are issued to the original payment method within 5–7 business days after the returned item is received and inspected.

Exchanges
If you receive a defective or incorrect product, we will arrange a replacement at no additional cost.

Return Shipping
Customers are responsible for return shipping unless the item is defective or an error occurred on our end.

For return assistance, contact support@getorbito.com